Salesforce Best Practice: Modifying Salesforce Picklist Values

Posted: January 14, 2013

If you have been using Salesforce for a while, you have probably come across a need to replace or remove a picklist value.

Salesforce Picklists, Salesforce Consultant, Salesforce Support, Salesforce Partner, StarrForceThis may seem like a simple task, but if not thought out properly, it can lead to complications down the road. Below are the options you have when replacing or deleting picklist values in Salesforce.

Rename the Salesforce Picklist Value
If you just want to rename a value, click the “Edit” link next to the value and type in the new value. For instance, if you want to change the Lead Source value from Web to Web Page, edit the value and rename it.

Some Salesforce picklists, like the Salesforce opportunity Stage, do not allow editing of the name and need to use one of the other options. Also, keep in mind that if you change the name of a picklist value, and that value is used in a Salesforce report filter, then that report may not work as expected after the change since that value will be removed from the filter criteria or if it is the only criteria, return an error when running/editing the report.

Replace the Salesforce Picklist Value
Another option is to create a new value and then globally replace an existing value. This is handy when combining values or if you want to keep your report filters intact using new or existing values.

When viewing the picklist values of a Salesforce field, use the “Replace” button and enter the value you want to replace. Then select the value to replace it with. You will need to have any new values added before replacing existing values.

This is a global change and will replace the picklist value for all existing records, including records in the recycle bin. Also, this will update the Modified By date and time for all records where the value was replaced.

Deactivate the Salesforce Picklist Value
When you use the “Del” link next to a picklist value, one of two things will happen. The value will either be removed from the picklist and is no longer selectable or you will be presented with a new screen to choose a value to replace the deleted value with.

If you choose to replace the deleted value with “None” (the default), then existing records are not updated and the value is no longer selectable. Existing records will keep the deleted value until changed to a new value. Replacing the value follows the functionality above.

Keep in mind that if you decide not to replace the value, it will still show up in reports and list views but you will not be able to use it in filters since it is no longer a valid picklist value. You can get around this by using the criteria of “Picklist Field” “not equal to” and then select all available picklist values. This will then return all records that do not have a valid (selectable) picklist value.

Now that you understand the different options and ramifications of deleting or replacing Salesforce picklist values you can make the choice that best meets your needs.

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Posted by Scott


1 Comment

  • Aiden Martin
    February 12, 2013 at 6:48 am

    If you have Enterprise Edition and use Record Types, you can remove a value from your Record Type picklists but leave it as an option in the main field. Users won’t be able to select the value when creating/editing records but it will be available in report filter criteria.

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