Case Studies
Sequoia Technologies Salesforce Implementation Case Study
Summary (Click Here for complete case study): Sequoia Technologies IMS provides online marketing solutions and web support to heating, ventilating and air conditioning dealers and distributors. Sequoia has built their business to run off of Salesforce and used our Salesforce Implementation services. Our case study discusses how StarrForce helped Sequoia with legacy data migration into Salesforce, customer service data management, and sales management.
Sequoia Technologies Salesforce Support+ Case Study
Summary (Click Here for complete case study): Sequoia Technologies IMS uses our Salesforce Support+ service to handle complex changes to Salesforce, user training, as a resource for guidance and ideas on Salesforce Best Practices, and when they want to make Salesforce customizations. This case study discusses how StarrForce has helped to keep Sequoia’s costs down while allowing them to make changes to Salesforce as needed for their fast-growing company.
SideMark Salesforce Quick Start Case Study
Summary (Click Here for complete case study): SideMark is a corporate furniture dealer with offices in Sacramento, San Francisco, Santa Clara, and Los Angeles. The company has built its twenty-year old business by delivering quality products and exceptional service. SideMark used one of our Quick Start packages. This case study discusses how StarrForce helped SideMark move from their legacy CRM and spreadsheets into Salesforce, track sales in their different locations, and provide post project support to keep them running at maximum efficiency.
TeaLeaf Salesforce Support+ Case Study
Summary (Click Here for complete case study): Tealeaf provides powerful Customer Experience Management solutions that help leading companies, including more than 70 Fortune-class companies, optimize their ebusiness by increasing successful conversions and completion of business processes. TeaLeaf uses our Salesforce Support+ service. This case study discusses how StarrForce Helps TeaLeaf save hundreds of hours of manual data manipulation time, increase data accuracy allowing for more reliable forecasting, and improve compliance with business processes through automation.
Lucid Imagination Salesforce Implementation Case Study
Summary (Click Here for complete case study): Lucid Imagination is a leading open source search software provider whose clients are predominately Fortune 500 companies. Lucid used our Salesforce Implementation service. This case study discusses how StarrForce helped Lucid Imagination create a “Follow the Sun” support model to allow their support department to deliver an exceptional customer experience while decreasing their support costs.
SmartOrg Salesforce Implementation Case Study
Summary (Click Here for complete case study): SmartOrg is a leading provider of Value-Based Management solutions; processes and software that optimize project and portfolio value. SmartOrg used our Salesforce Implementation service. Our case study discusses how StarrForce helped SmartOrg move from Lotus Notes CRM to Salesforce, increasing CRM adoption and giving management increased visibility into the sales pipeline.

