Archive for the ‘Cloud Computing’ Category

Using the Cloud Scheduler in Salesforce.com for Easy Meeting Coordination

Tuesday, July 20th, 2010

Salesforce.com has come out with a great tool that will help make scheduling meetings with your customers and co-workers a breeze. This tools can help with CRM user adoption of your sales force automation system or customer service automation system. (more…)

The Salesforce.com Lead to Opportunity Sales Process

Saturday, July 10th, 2010

Online CRM programs, like Salesforce.com, provide for the ability to manage your sales process from the lead stage through to a closed sale that is won (or one that is lost). This is an overview of this lead-to-sales process for Salesforce automation. I don’t claim this is the best way for all companies to work, though it works well for many companies. This example of work flow automation I provide as only one way of how to use lead tracking software. (more…)

Benefits of Salesforce Content and Delivery

Friday, April 23rd, 2010

A few weeks ago I provided a high level look at Salesforce Content. Salesforce recently added Salesforce Content and Content Delivery to all editions of Salesforce.

Now let’s dig deeper into what make Content and Content Delivery so useful. (more…)

Salesfore Becomes Facebook Friendly with Salesforce Content

Wednesday, March 31st, 2010

On February 24, 2010 Mark Benioff, Saleforce’s CEO, published an article on TechCrunch that raised the question “why isn’t all enterprise software like Facebook?”  With the April release of Salesforce Content Salesforce is quickly moving Salesforce in this direction, and adding Content to all editions of Salesforce at no additional cost.

Salesforce Content makes it easy for you to find the document you’re looking for and to share your documents with others. (more…)

Why I Use Google Voice

Saturday, February 6th, 2010

I’m in the process of transitioning all of my business and personal contacts over go Google Voice. Even my mother calls my Google Voice number now, so you know I’m serious. Here’s why:

Google Voice transcribes your voice mail messages into email messages so you can read your emails. This saves time if you receive a lot of voice mail. And it allows you to check your messages when you aren’t able to listen to them. (more…)

The iPad and Virgo Love

Friday, February 5th, 2010

I have not used an iPad or seen one close up, but I can tell you what its good for: sitting on the sofa and looking at, and making minor edits to, content that is stored on the internet (in the cloud), just like Steve Jobs did during his demo of the iPad. Apple knows that its not good for more than that now. (more…)

Salesforce for Twitter

Tuesday, January 12th, 2010

We’re excited about Salesforce for Twitter. We first saw it at Dreamforce a few months ago and recently spent some time using the product.

The product has a lot of potential for helping companies better understand their Twitter community and use Twitter to improve customer service while reducing customer service costs. (more…)

Introduction to Cloud Computing Presentation

Wednesday, January 6th, 2010

Cloud Computing was a big buzz word last year. And the press coverage is sure to continue into 2010. Some may say that Cloud Computing is over hyped. But I would argue that its under hyped. (more…)

2010 Technology Trends

Friday, January 1st, 2010
  1. More mobile applications – the iPhone started a revolution which is just getting going even though it has already changed the world. And finally it looks like other companies may have figured out how to build a smart phone people actually like to use. (more…)

Report from Dreamforce (Salesforce.com Conference)

Saturday, November 21st, 2009

Along with 18,000 others….I just came back from Salesforce’s annual love fest which they call Dreamforce.

The highlights of the conference were (more…)