Archive for the ‘Social Networking’ Category

Salesfore Becomes Facebook Friendly with Salesforce Content

Wednesday, March 31st, 2010

On February 24, 2010 Mark Benioff, Saleforce’s CEO, published an article on TechCrunch that raised the question “why isn’t all enterprise software like Facebook?”  With the April release of Salesforce Content Salesforce is quickly moving Salesforce in this direction, and adding Content to all editions of Salesforce at no additional cost.

Salesforce Content makes it easy for you to find the document you’re looking for and to share your documents with others. (more…)

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Posted in Cloud Computing, Salesforce.com, Social Networking | No Comments »

Social Media & Social Capital

Monday, January 25th, 2010

In “The Facebook Era,” the author talks about social capital, and how social networking using tools like Facebook create social capital. The book defines social capital as the collective value of all social networks and the inclinations that arise from these network to do things for each other. She goes on to say that social capital is a powerful source of knowledge, ideas, opportunities, support, reputation, and visibility. (more…)

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Salesforce for Twitter

Tuesday, January 12th, 2010

We’re excited about Salesforce for Twitter. We first saw it at Dreamforce a few months ago and recently spent some time using the product.

The product has a lot of potential for helping companies better understand their Twitter community and use Twitter to improve customer service while reducing customer service costs. (more…)

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2010 Technology Trends

Friday, January 1st, 2010
  1. More mobile applications – the iPhone started a revolution which is just getting going even though it has already changed the world. And finally it looks like other companies may have figured out how to build a smart phone people actually like to use. (more…)

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Report from Dreamforce (Salesforce.com Conference)

Saturday, November 21st, 2009

Along with 18,000 others….I just came back from Salesforce’s annual love fest which they call Dreamforce.

The highlights of the conference were (more…)

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Why Twitter Matters

Saturday, September 5th, 2009

Markets are people having conversations.

Twitter is a tool that allows you to start a conversation with anyone, anywhere, at any time, about anything.

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