Implementation Packages

StarrForce will implement and customize Salesforce.com to match your unique business requirements and processes. As a consulting partner with Salesforce we can integrate Salesforce with your critical business applications. Our Salesforce.com certified engineers create easy-to-view “dashboards” to provide executives and employees with real time access to key sales and customer service metrics, as well as a complete history of every customer.

Below are some examples of our time-based packages geared for small and midsized companies. Enterprise deployments are quoted on a per project basis.

Platinum Deliverables*

Sales Force Automation (SFA): Kickoff call, Starter kit questions and review documentation provided, Design session, Application setup and configuration (page layouts & custom fields), Basic data migration, Account, contact and opportunity setup, Full support for one sales process, 3 workflow rules and email templates, 2 field level validations to ensure data quality, 1 custom object to provide increased functionality, Custom profiles and up to 10 organization roles, 5 public groups, LinkedIn for Salesforce

Marketing Automation (MA): Leads management setup, Full support for one lead qualification process, 5 automated routing rules with associated queues, Web to lead setup

Analytics: 1 report folder, 6 high priority reports, 1 dashboard folder, 1 dashboard with six components

Training: Post-configuration review session, Two 3 hour training session for up to 30 users, One 2 hr. follow up call and up to 3 hrs. to make any changes

Gold Deliverables*

Sales Force Automation (SFA): Kickoff call, Design session, Application setup and configuration (page layouts & custom fields), Account, contact and opportunity setup, Full support for single sales process, 2 workflow rules and email templates, 2 field level validations to ensure data quality, 1 custom object to provide increased functionality

Analytics: 1 report folder, 4 high priority reports, 1 dashboard with 2 components

Training: Post-configuration review session, One 3 hour training session for up to 15 users, One 1 hr. follow up call and up to 2 hrs. to make any changes

Silver Deliverables*

Analytics: 1 report folder, 3 high priority reports

Training: Post-configuration review session, One 2 hour training session for up to 10 users, One 1 hr. follow up call and up to 1 hr. to make any changes

*This is a high level sample overview. Actual deliverable can be adjusted to meet specific needs of each client. Packages are time-based and are not fixed price.